Production Coordinator

New Augusta, IN 46268

Posted: 05/22/2023 Industry: Business Services Job Number: PN-23 Compensation: $50K - $60K

Job Description

Pentera, a top planned giving consulting firm, is hiring a Production Coordinator in the Indianapolis, IN area.

 

OPPORTUNITY:

If you love working with clients and have a passion for philanthropy, please join our team of highly dedicated professionals as our Production Coordinator. Create a dynamic support experience with your sense of urgency and a flair for professional and friendly communication. As the key communication liaison between our team and our clients, you will ensure that each project or campaign is executed with precision. Project flow is managed through email and phone communication. Gather and organize content, open projects, create, and maintain schedules. If you are highly organized, task oriented and client focused, you will thrive in this role.

 

KEY ACCOUNTABILITIES:

  • Coordinate flow of project tasks with effective client communication.
  • Meet scheduling deadlines while following standard operating procedures.
  • Keep clients informed and on task to ensure their campaigns meet deadlines.
  • Work collaboratively with our internal teams.
  • Quick, accurate and considerate handling of customer communications
  • Maintain a high level of customer satisfaction through speedy responses, effective troubleshooting, and an overall focus on the customer experience.
  • Address clients’ requests in a professional, responsive, and effective manner.
  • Contribute to a culture of communication and teamwork resulting in meeting client expectations.

SUCCESS FACTORS:

  • Minimum 2 years of client management experience is preferred but not required.
  • College Degree.
  • Strong organizational skills and detail oriented.
  • Responsive, customer support mentality in a fast-paced environment
  • Clear, professional written and verbal communication skills with a high attention to detail.
  • Proficiency with Microsoft Office, a variety of web browsers and Google Docs.
  • Prefer experience with production of Web-related products or Content Management Systems (CMS).
  • Technology and social media savvy.

 

COMPENSATION AND BENEFITS:

Pentera Inc. will reward your talents with a salary of $50K - $60K commensurate with your experience. You will also receive a comprehensive employee benefit package including medical, dental, vision, paid vacation/sick time, and a 401(k)-retirement plan with employer match. 

 

We are currently 100% Remote with plans to move back to the office on a hybrid basis later in the year.

 

APPLY NOW:

If you are passionate about helping customers, we encourage you to apply online now!

 

COMPANY:

Pentera Inc. is a leading full-service planned giving consulting and communications firm located in Indianapolis. Over the past four decades, Pentera has set the standard for innovative planned giving solutions and has served thousands of charities, hospitals, and educational institutions throughout the United States. Our team of professionals create and deliver premium multichannel solutions including integrated print/mail, web site, and eMarketing strategies.

 

To learn more about Pentera, Inc, please visit www.pentera.com

 

Tammy Prehoda, HR Consultant

Safari Solutions

Search23@safarisolutions.com

 

 

Project coordinator / project manager / customer support / client support / support / fundraising / planned giving / non-profit / account representative / web content / call center / help desk / technical support / brochures / blog / website / client services / account manager / content.

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